Delete your account and data

Ajari app — Digital Tales

Option 1: From inside the app

This is the fastest way, and deletion happens immediately:

  1. Open the Ajari app and sign in
  2. Tap the profile icon at the top of the screen
  3. Choose Settings
  4. Choose Delete account at the bottom of the list
  5. Read the warning and confirm that you want to delete

Once confirmed, your data and files are permanently deleted and your account is closed.

Option 2: By email

If you can't access the app, send a request to:

Info@digital-tales.net

The request must be sent from the same email registered on the account, so we can confirm you own it. We will process it within fourteen days and confirm by reply.

What gets deleted?

When the account is deleted, the following data is permanently erased:

Data typeStatus
Your personal account dataPermanently deleted
Properties and unitsPermanently deleted
Tenants and their dataPermanently deleted
Contracts and paymentsPermanently deleted
Maintenance and rent requestsPermanently deleted
Receipt, tenant and property photosPermanently deleted
Collection settings and preferencesPermanently deleted
NotificationsPermanently deleted

What might remain?

Only one record remains: the record of the deletion itself (its date and an anonymous identifier), with no personal data, to prove the request was carried out.

Important: deleting the account is permanent and cannot be undone. Once deletion is complete, no data can be recovered, and we cannot recover it for you.

If you keep important financial records, make sure to export or capture them before deleting.

Just want to stop notifications?

If the problem is too many alerts, there's no need to delete your account. You can turn them off from: Settings → Notifications.

Need help?

Message us and we'll help with any step

+965 9717 4518